About Fire Safety Services

About this information service

Fire Safety Services is an independent information and enquiry service designed to help people understand fire-safety responsibilities and find appropriate support for premises in London and Surrey.

Last reviewed: 23 July 2026Site: Fire Safety ServicesApplies to: this website and enquiry service

Our purpose

Make the first steps clearer

Fire-safety law, technical standards and building terminology can be difficult to navigate. This site organises source-led explanations around the questions people commonly ask before arranging a fire risk assessment or related work.

The information is written for responsible persons, employers, landlords, freeholders, managing agents, residents’ management companies and others who need a practical starting point.

01

Understand

Explain duties, terminology, processes and evidence in plain language.

02

Prepare

Help users gather useful building information before contacting a professional.

03

Compare

Clarify different assessments, services, standards and provider credentials.

04

Enquire

Collect enough information to route a genuine enquiry to suitable support.

Independent identity

What this site is—and is not

Fire Safety Services is a descriptive name for this information and enquiry service. It is not part of the Government, a fire and rescue authority, a regulator, BAFE, the Institute of Fire Safety Managers or the National Fire Risk Assessors Register.

We do not issue compliance approvals, statutory notices or certificates on behalf of an authority. A provider introduced through the site acts under its own identity, quotation, professional responsibility and terms.

Geographical scope

Information for England, enquiries focused locally

Most legal guidance on this site is written for premises in England because fire-safety legislation differs across the UK. Source sections identify the framework used and pages show a review date.

The information can be read nationally. Current provider-enquiry coverage is focused on Greater London and Surrey, with nearby enquiries considered individually.

Commercial transparency

How the service is funded

Access to the public guidance is free. The website may receive a referral fee or another commercial benefit when an enquiry is introduced to a provider or results in work.

A provider connected with the website operator may sometimes be considered alongside independent third-party providers. This commercial model does not change the user’s responsibility to review the proposed provider and decide whether to proceed.

Important limits

Online guidance cannot inspect your building

Fire safety depends on the building, construction, use, occupants, management and current condition. No general page, calculator or template can establish those facts or guarantee legal compliance.

Use the site to ask better questions and organise information. Where the risk or premises requires it, appoint competent assistance and take urgent concerns directly to the appropriate emergency or enforcing authority.

  • Do not delay emergency action because of information on this site
  • Check legislation and guidance linked from the page
  • Confirm the scope and limitations of any professional appointment
  • Keep the responsible person’s own decisions and records up to date

About and support

Related pages

Question, correction or privacy request?

Use the contact form and choose the subject that best matches your message.

Contact Fire Safety Services