Signage survey
Trace escape routes and identify decision points, final exits, equipment, hazards and required notices.
Exit, equipment and wayfinding signs
Identify missing, confusing or outdated fire safety signs and request a signage survey or installation quote across London and Surrey.
Service overview
Fire safety signs communicate escape directions, identify firefighting equipment and explain mandatory, warning or prohibited actions. They support a coherent fire strategy; they cannot compensate for an unsafe escape route, poor lighting or inadequate management.
The right signs depend on the building, routes, users and fire risk assessment. Too few signs can leave people uncertain, while too many, inconsistent or badly positioned signs can create confusion. Text-only signs should not be treated as a universal solution where standard graphical symbols are expected.
Start with the fire risk assessment. It should identify the precautions needed for the actual premises and explain how this service fits the emergency plan and wider fire-safety arrangements. Read the fire risk assessment guide.
Scope of work
A quotation should state exactly which parts of the work are included and who is responsible for design decisions, access, certification and any remedial work.
Trace escape routes and identify decision points, final exits, equipment, hazards and required notices.
Provide consistent signs with arrows and graphical symbols positioned for visibility along the route.
Display concise, premises-specific actions that align with the alarm, evacuation strategy and assembly arrangements.
Mark alarms, extinguishers, hose reels and other equipment where necessary so it can be located quickly.
Use keep-shut, keep-clear, automatic-door, prohibition and warning messages where justified.
Provide floor and flat identification for relevant high-rise residential buildings in the prescribed locations and format.
Building-specific requirements
The examples below are a guide, not a specification. The appropriate solution must follow the premises risk, use, relevant standards and any existing fire strategy.
Green signs identify escape routes, exits, assembly points and other safe conditions.
Red signs identify firefighting equipment and alarm call points.
Blue signs require an action; red circular prohibition signs identify actions that must not be taken.
Yellow warning signs and clearly designed notices communicate particular hazards or procedures.
Law and recognised guidance
British Standards are codes of practice rather than legislation in themselves. They can nevertheless provide recognised evidence of good practice and may be referenced by fire strategies, contracts, insurers and enforcing authorities.
Requires escape routes and exits to be indicated by signs where necessary and safety provisions to be maintained.
Require safety signs where significant residual workplace risks remain and set principles for clear, consistent signs.
Provides standardised graphical safety symbols. Design, arrow use, lighting and placement must work together.
Require suitable low-light-visible floor and flat wayfinding signs in high-rise residential buildings in England.
Testing and maintenance
Signs should remain relevant, visible, legible, consistent and correctly illuminated. Checks can form part of routine premises inspections and should also follow any change to the building or emergency plan.
Confirm signs are present, unobstructed, legible, securely fixed and point in the correct direction.
Check that signs relying on illumination or internal lighting remain visible when the normal supply fails.
Review signs whenever partitions, doors, exits, equipment, tenant areas or escape arrangements change.
Confirm the overall system still helps unfamiliar people understand the route and supports the current emergency plan.
Common findings
A failed test, damaged component or undocumented change should be assessed and dealt with according to its effect on life safety—not simply left until the next scheduled visit.
An otherwise recognisable exit sign can direct people towards the wrong route when the arrow is misapplied.
Mixed symbols, terminology and formats reduce consistency and recognition.
Signs hidden by doors, displays, decorations or building features may not be visible at decision points.
Instructions that do not match the alarm, evacuation strategy, lift policy or assembly arrangements can be dangerous.
From enquiry to records
Share the postcode, building use, size, current provision and the work or problem you need addressed.
A provider may ask for documents, photographs, asset numbers, access details or a preliminary survey.
Check what is included, exclusions, standards, certification, timescale, remedial rates and reporting.
Coordinate access, occupants, isolations and any temporary precautions needed while work is underway.
Retain reports, certificates, asset schedules, test results and evidence that identified defects were resolved.
Planning a quotation
Useful quotations are based on the actual scope and condition, not a single headline price.
Number of floors, escape routes, occupancies and specialist wayfinding needs.
Photoluminescent, internally illuminated, rigid, adhesive or specialist low-light products.
Number of signs, mounting surfaces, working height and access restrictions.
Need to reconcile existing signs, emergency lighting, fire strategy and multi-tenant arrangements.
Choosing a provider
Ask who will survey, design, install, commission, inspect or maintain the provision and what evidence supports their competence for that role. Check relevant experience, insurance, third-party certification where applicable, reporting, exclusions and how defects will be prioritised.
Related precautions
Changes to one measure can affect detection, escape, compartmentation, lighting, signs, equipment and the emergency plan. Keep the fire risk assessment and records aligned.
Frequently asked questions
Signs are required where necessary. In a very simple premises an exit may be obvious, while larger, unfamiliar or changing routes generally require clear exit and directional signage. The fire risk assessment should determine the need.
Workplace safety-sign guidance uses standard graphical symbols, and text-only signs should not be assumed to meet current expectations. Existing signs should be reviewed for clarity, consistency and the applicable requirements.
Exit signs must remain adequately visible when needed. Depending on their location and design, this may be achieved through emergency illumination, an internally illuminated sign or another suitable arrangement.
High-rise residential buildings covered by the 2022 Regulations must have floor and flat identification signs visible in normal, low-light and smoky conditions, positioned to support firefighters using stairs and relevant lifts.
You can replace an identical damaged sign, but a wider installation is better based on the escape routes, fire strategy and risk assessment. Buying a generic pack often produces missing, surplus or contradictory signs.
Service-specific enquiry
Tell us about the premises and the work required. Your enquiry can be reviewed and passed to a suitable provider serving London or Surrey.
Sources and scope
This page provides general information for premises in England. Requirements depend on the fire risk assessment, building, people at risk and work scope. It is not a design, inspection, legal opinion or substitute for competent site-specific advice.