London office and building-management guidance

Fire risk assessments for facilities and building managers

Practical fire risk assessment guidance and enquiry support for facilities managers, building managers, workplace teams and FM providers responsible for London offices and multi-tenant commercial buildings.

Reviewed: 7 August 2026Guidance: EnglandReading time: approximately 10 minutes

Concise answer

What is a facilities manager’s role in a fire risk assessment?

A facilities or building manager will often organise access, records, contractors and day-to-day fire precautions for an office building. The manager may commission the fire risk assessment with suitable authority, brief the assessor, coordinate other responsible persons and manage actions after the report.

The job title does not automatically make the facilities manager solely responsible for fire safety. Duties under the Fire Safety Order depend on employment, ownership and the degree of control. The employer, landlord, tenants, managing agent, building operator and facilities provider may each have duties for different areas or measures.

01

Arrange

Define the instruction, obtain authority, select a suitable assessor and coordinate site access.

02

Inform

Provide current plans, occupancy, systems, contractors, incidents, changes and existing assessment records.

03

Coordinate

Connect landlord, employer, tenant and common-parts responsibilities instead of leaving interface gaps.

04

Act

Assign findings, apply interim controls, monitor deadlines and retain evidence of completion.

Responsibility map

Map control before instructing the office assessment

London offices frequently combine a freeholder, landlord, managing agent, facilities team, several tenant employers and specialist contractors. A useful FRA brief should say who controls each space and system, not simply name one building manager as the contact.

Where two or more responsible persons share or affect a workplace, they must cooperate and coordinate. The facilities team is often well placed to maintain the working responsibility matrix, but each dutyholder remains accountable for matters within its control.

Area or measureQuestions for the facilities teamLikely coordination
Tenant office suitesWho controls fit-out, occupancy, work activities and local equipment?Tenant employer, landlord and building manager
Reception and common routesWho controls staffing, turnstiles, stairs, final exits and visitor arrangements?Building operator, security and all occupiers
Fire alarm and warningWho maintains the system, manages isolations and tells tenants about faults?Landlord or manager, alarm contractor and tenants
Fire doors and compartmentationWho inspects, repairs and approves penetrations in each location?Landlord, tenants, FM contractors and project teams
Emergency planWho coordinates evacuation, disabled assistance, drills and assembly arrangements?Employers, building manager, reception and security
Plant and firefighting facilitiesWho maintains smoke control, lifts, sprinklers, risers and access?Building owner or manager and competent specialists

London office instruction

Scope the real building—not just the occupied office floor

A fire risk assessment for a London office may cover a self-contained workplace, one tenant demise, several floors, common parts or the entire commercial building. Dense occupation, mixed uses, basements, complex access, tall buildings, serviced-office operation and frequent fit-outs can materially affect the scope and competence required.

State what the assessment must connect: the tenant workplace, shared escape routes, building-wide alarm, emergency arrangements and fire-safety information held by the landlord or facilities team. If separate reports are required, define their boundaries and how findings will be reconciled.

  • Exact address, London borough, floors, suites, common parts and ancillary areas
  • Approximate floor area, normal occupancy and maximum credible attendance
  • Tenant list, vacant areas, serviced-office clients and out-of-hours use
  • Evacuation strategy, alarm cause-and-effect and shared escape arrangements
  • Reception, access control, security, loading, basement and roof access
  • Fire doors, compartmentation, smoke control, sprinklers, lifts and risers
  • Recent fit-outs, planned works, temporary controls and known defects
  • Existing landlord and tenant FRAs, fire strategy, plans and action records

Day-to-day management

Keep the assessment connected to how the building actually operates

An FRA is a point-in-time evaluation supported by a live management system. Facilities teams should be able to show how routine checks, planned maintenance, faults, impairments, contractors and changes are controlled between formal assessment reviews.

01

Routine checks

Record escape-route, final-exit, fire-door, alarm-panel, emergency-lighting and housekeeping checks at a proportionate frequency.

02

Fault escalation

Identify who receives a defect, assesses urgency, introduces interim measures and confirms restoration.

03

Contractor control

Coordinate permits, isolations, hot work, penetrations, access restrictions and fire precautions during work.

04

Occupancy control

Test arrangements against credible busy days, events, hybrid attendance, visitors and out-of-hours occupation.

05

Information handover

Keep drawings, strategies, specifications, commissioning records and changes available to people who need them.

06

Assurance

Check that completed work achieved the required outcome rather than closing an action because an order was raised.

Shared office buildings

Prevent gaps between landlord, common-parts and tenant FRAs

A common-parts report may not assess each employer’s work activities, local hazards, staff training or arrangements inside a tenant suite. A tenant report may rely on shared stairs, alarms and final exits that the tenant does not control. Both can be individually detailed yet leave a serious gap at the interface.

Use a building coordination schedule that records the current responsible persons, assessment dates, material findings, shared-system faults, planned changes and action owners. Relevant information should move when a tenant, manager, contractor or dutyholder changes.

  • Maintain a current tenant and responsible-person contact list
  • Share relevant alarm, escape, evacuation and impairment information
  • Coordinate drills and record lessons affecting more than one occupier
  • Reconcile contradictory assumptions across landlord and tenant reports
  • Control fit-outs, penetrations, access systems and changes of room use
  • Escalate overdue shared actions to the person able to authorise work
  • Record limitations where access or information has not been obtained
  • Update handover information when occupation or building management changes

Change management

Know when the office FRA needs review

There is no universal statutory expiry date for every office FRA. It must be reviewed regularly and when there is reason to suspect it is no longer valid or there has been a significant change. The facilities team should connect its change-control and incident processes to that review decision.

TriggerWhat may have changedImmediate management question
New tenant or occupation patternPeople, activities, hours, vulnerable occupants and local hazardsDoes the assessment and emergency plan still represent credible use?
Fit-out or refurbishmentTravel distance, doors, partitions, detection, sprinklers and compartmentationWhat must be reviewed before the altered area is occupied?
Alarm or system impairmentWarning, evacuation, firefighting facilities and reliance on temporary controlsWho assesses impact, informs occupiers and authorises restoration?
Fire, near miss or failed evacuationAssumptions, behaviour, equipment, procedures and competenceWhat needs immediate control and what evidence must be reviewed?
Repeated or overdue actionsResidual risk, management reliability and the validity of earlier conclusionsIs escalation or an updated competent review required?
Management or contractor changeResponsibility, contacts, records and continuity of controlsHas a complete, verified handover taken place?

Prepare for attendance

Give the assessor evidence, access and someone who knows the building

The assessor should have enough information to understand the building before and during the visit. Nominate a knowledgeable contact, arrange access to all agreed areas and identify any restrictions, uncertain construction or missing records before the quotation is finalised.

  • Current FRA, reviews, action plan and completion evidence
  • Fire strategy, floor plans, cause-and-effect and relevant design information
  • Alarm, emergency-lighting, fire-door, extinguisher and specialist-system records
  • Occupancy, tenant, visitor, contractor and out-of-hours information
  • Emergency plan, PEEP arrangements, drills, training and incident records
  • Fit-out approvals, penetration controls and recent building changes
  • Known faults, temporary measures, inaccessible areas and planned works
  • A site contact able to explain actual operation and unlock the agreed scope

After the report

Convert findings into accountable building actions

Record each finding with its location, required outcome, risk priority, responsible owner, target date and status. Where permanent work cannot be completed promptly, obtain competent advice on suitable interim measures and record who checks them and when they end.

Keep the assessor’s recommendation separate from contractor quotations and completion evidence. Some actions need design, intrusive investigation or a specialist inspection before the correct remedy can be confirmed.

01

Triage

Identify urgent life-safety concerns and decisions requiring immediate competent input.

02

Allocate

Send each action to the landlord, employer, tenant, facilities team or contractor with authority to act.

03

Evidence

Retain reports, certificates, photographs and verification appropriate to the completed work.

04

Reassess

Review the FRA where work, new information or residual limitations affect its conclusions.

Competence and quotation

Choose competence for the office building—not the cheapest generic visit

The named assessor should have experience appropriate to the size, occupancy, construction, systems and management complexity of the instruction. Ask how common-parts and tenant interfaces will be handled, what records are needed, how long site attendance is expected to take and what the written deliverables include.

BAFE SP205 can provide evidence about an organisation’s life-safety FRA process, while NFRAR records individually assessed fire risk assessors and their displayed competency level. Check both where relevant, then verify current status, insurance and recent comparable London office or multi-tenant work.

  • Named assessor, competence evidence and comparable building experience
  • Exact areas, systems, tenant access and documents included in scope
  • Expected site attendance, interviews, sampling and limitations
  • Premises-specific report, photographs where useful and prioritised actions
  • Treatment of dutyholder boundaries and shared-system findings
  • Report date, quality assurance, corrections, clarification, VAT and travel

London office assessment pathways

Connect building operation to the right FRA scope

Use the multi-tenant and office guides to define the building interfaces, verify assessor competence and send a concise enquiry for the first or most urgent London premises.

01Multi-tenant offices02Responsibility guide03Check competence04London office enquiry

Frequently asked questions

Fire risk assessments for facilities and building managers FAQs

Is a facilities manager responsible for the office fire risk assessment?

A facilities manager may arrange and manage the assessment and may have duties for matters within its control. The employer, landlord, tenants and others can remain responsible persons at the same time. Authority, contracts and actual control should be established.

Who should arrange the FRA in a multi-tenant office building?

The landlord or building manager commonly arranges an assessment for common parts and shared systems, while tenant employers address their workplaces and activities. The scopes and findings must be coordinated so that interfaces are not missed.

Can one FRA cover every tenant in an office building?

A coordinated instruction may cover the whole building where access, information and responsible-person requirements are properly defined. A common-parts report alone should not be assumed to assess every tenant’s activities, people and local arrangements.

What should facilities managers send an assessor before the visit?

Send the existing FRA and actions, plans, fire strategy, occupancy and tenant information, system records, emergency arrangements, known defects, recent changes and access limitations relevant to the agreed scope.

Does an office FRA need reviewing after a fit-out?

It may. Partitions, occupancy, escape, doors, alarms, sprinklers, compartmentation and management arrangements can change. The effect should be considered through change control and the assessment reviewed where validity may be affected.

How often should a facilities manager review the office FRA?

There is no universal statutory expiry date. Review regularly and when there is reason to suspect the assessment is no longer valid or a significant change has occurred. The interval should reflect the building, occupancy and rate of change.

What if a tenant will not provide access or fire-safety information?

Record the request and limitation, assess its potential effect, escalate through the relevant landlord or management route and consider proportionate interim controls. Responsible persons have duties to cooperate and coordinate.

Does routine fire-system servicing replace the FRA?

No. Servicing can provide evidence about particular systems, but the FRA evaluates hazards, people, escape, protection and management together. Defects and service records should inform the assessment and action plan.

Should facilities managers check both BAFE and NFRAR?

They provide different evidence. BAFE SP205 concerns an organisation’s certified FRA process, while NFRAR is an individual assessor register. Check both where relevant and also verify experience, insurance and suitability for the actual premises.

Can Fire Safety Services help find an assessor for a London office?

Yes. Use the short enquiry form for a self-contained office, multi-tenant building, serviced workspace or several London offices. Detailed plans, schedules and records can be discussed after the initial enquiry.

London facilities and building support

Arrange an FRA for a London office or multi-tenant building

Send the essential building and contact details. We can ask about tenants, occupancy, shared systems, access, records and deadlines when we call.

  • No obligation to book
  • Telephone number required
  • Detailed plans, tenant schedules and records can be discussed securely after the initial enquiry

How to check a fire risk assessor’s competence

Submitting this form does not confirm an appointment, compliance outcome or fixed price.

Sources and limitations

Guidance reviewed 7 August 2026

This page provides general information for England. It is not legal advice or a building-specific assessment. Fire Safety Services is independent and is not affiliated with the Government, enforcing authorities, BAFE, NFRAR or IFSM.