Illustrative shared-office scenario

Worked example: multi-tenant office responsibility gap

See how a competent assessment might be scoped, what evidence could be needed and how possible findings could become a prioritised action plan.

PremisesFive-storey office occupied by four organisations
Illustrative areaCentral London
TriggerA tenant could not obtain current common-system information
Indicative FRA price£350–£850 for a tenant assessment; coordinated building work separately scoped
Illustrative timescaleApproximately 1–2 weeks where shared records and access are available
How to read this page

The premises, events, findings, cost range, timescale and outcome below are constructed examples. They show a possible assessment journey; they do not predict what an assessor would find at your building.

Example summary

What this scenario demonstrates

  • Several responsible persons can have duties in the same office building
  • A landlord FRA may not cover each tenant’s work activities and people
  • A tenant FRA cannot ignore shared alarms, stairs and final exits
  • Interface actions must be assigned to the organisation that can complete them

The fictional scenario

Premises and assessment trigger

Imagine a tenant occupying one floor of a managed office building. Its employer arranges an FRA, but the building manager supplies only an evacuation leaflet and an old alarm test summary. The tenant does not know the current common-parts FRA status, evacuation cause-and-effect or whether a reported stair-door defect has been closed.

The assessor should define the tenant’s scope without pretending to certify areas that cannot be adequately examined. The report should identify information gaps, inspect the tenant workplace and shared escape route as far as access permits, and assign coordination actions to the relevant organisations.

Illustrative scope

What the assessment might need to cover

The final scope would depend on the real building, occupants, evidence and agreed limitations.

01

Tenant workplace

People, activities, local hazards, fit-out, escape, training and emergency arrangements under tenant control.

02

Shared route

The path from the tenant floor to final safety, including common doors, stairs, lighting and security.

03

Building-wide systems

Alarm, smoke control, lifts, firefighting facilities and maintenance evidence relevant to the tenant.

04

Control boundaries

The employer, tenant entity, landlord, freeholder and managing agent—and who can act on each finding.

Possible complications

What could make the assignment less straightforward?

01

Reports have different boundaries

The landlord report may cover only common parts while the tenant assumes the whole building was assessed.

02

Records sit with contractors

Test evidence may be held by separate alarm, lighting, door and facilities contractors.

03

Actions fall between parties

Each report can refer a defect elsewhere without a named owner accepting it.

Evidence to prepare

Records that would make this example more assessable

No single document proves that the premises is safe. Relevant evidence helps the assessor test construction, systems and management rather than rely on assumptions.

  • Tenant lease plan and fit-out information
  • Landlord or common-parts FRA and action status
  • Building fire strategy or relevant extracts
  • Alarm cause-and-effect and testing records
  • Shared-door, lighting and smoke-control evidence
  • Building and tenant emergency plans

Possible findings—not client findings

How observations could become useful actions

These examples are deliberately conditional. The actual significance, priority and solution would require inspection and professional judgement.

Example priorityPossible findingWhy it could matterIllustrative action
HighA common stair door does not reliably self-close and no party owns the defect.The door may be relied on to protect the shared escape route.Introduce proportionate interim management, identify the controller and arrange competent repair and verification.
HighTenant and building evacuation instructions conflict.Staff may receive different directions during the same alarm event.Responsible persons should agree the strategy, signals, reception roles, assembly and communication route.
MediumThe tenant cannot access relevant alarm and emergency-lighting evidence.The employer cannot adequately test assumptions about shared precautions protecting its staff.Create a recurring information exchange with current results, faults, impairments and completion evidence.
PlannedNo responsibility schedule connects actions to control.Defects can remain open because every party believes another organisation owns them.Maintain a simple interface register naming the system, controller, contact, action and status.

Illustrative outcome

What a well-managed result could look like

A useful illustrative outcome would be two compatible assessments with explicit boundaries, a shared responsibility schedule, aligned emergency instructions and an agreed route for building-system faults and remedial evidence.

This does not require every organisation to produce one identical report. It requires the separate assessments and plans to work together without leaving safety gaps.

Transferable lessons

What a responsible person can take from the example

01

Map control before assigning actions

The action owner should be the party able to inspect, authorise or maintain the relevant measure.

02

Ask for evidence, not assurances

A statement that systems are “the landlord’s responsibility” does not establish their condition.

03

Check the whole escape journey

Tenant responsibility does not stop at the office entrance when staff rely on shared routes.

04

Record cooperation

Named contacts and shared records are more dependable than informal conversations.

Apply the principles

Move from an example to your actual premises

Use the relevant guide to prepare the building information and assessment scope. For London or Surrey premises, you can also request help finding suitable assessment support.

Request an FRA estimate
Landlord and tenant responsibilitiesApply the control test to office areas and systems. Multi-tenant office FRA guideCoordinate scopes and shared building information. London office assessmentsCosts, scope and local assessment support.

Frequently asked questions

Multi-tenant responsibility gap questions

Can a tenant rely on the landlord’s FRA?

Only where its scope and evidence genuinely address the tenant workplace and relevant people. Many landlord assessments focus on common parts and shared systems.

Who is responsible for the common office fire alarm?

The building owner or manager commonly controls a building-wide alarm, but the actual arrangement must be checked. Tenant employers still need to ensure warning and emergency arrangements protect their staff.

Do several responsible persons need one combined FRA?

Not necessarily. Separate assessments can be used, but the responsible persons must cooperate and coordinate so their scopes, findings and emergency arrangements work together.

Sources and limitations

Guidance behind the example

This page is general educational information for England. It does not establish the legal position, assessment scope, findings or price for a real premises.